Booking Policy
Appointments can be booked online through The Willow Clinic’s booking system. Please arrive on time for your appointment to ensure you receive the full treatment time allocated.
If you need to cancel or rearrange your appointment, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be charged at the full appointment fee.
If you are unable to attend, please get in touch as soon as possible. Missed appointments without prior notice may also be charged in full.
For your first appointment, please allow additional time for an initial consultation so Jennifer can understand your health, lifestyle and individual needs before beginning treatment.
If you have any questions before booking, please contact The Willow Clinic and Jennifer will be happy to help.